Case Study
Leadership Development Based on Effective Conversations Involving Board and Top 100 Managers for Insurance Company
Context
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One of the world’s leading insurance companies, of Dutch origin.
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Need to evolve team dynamics to enhance transversal collaboration and accelerate decision making in order to allow a deep business transformation to take place.
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Transformation marked by digitalization and the adoption of new ways of working (lean, agile, etc.).
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Focus on a key geography in Southern Europe.
Approach
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Conducted team alignment exercise with the executive team and identified the needs for development in the managers of the company in order to address the key business imperatives.
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Conducted a 6-month project to enhance the conversation capabilities of the top 100 managers, including one-to-one / one-to-many and formal / non-formal settings.
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Conducted practice sessions to implement effective conversations in the context of presentations, conflict situations, and negotiations.
Results
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Adoption of new practices to allow fluent, open, and transparent conversations accelerated the implementation of the new ways of working required by the digital transformation.
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Reinforcement of alignment at Board level.
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Improvement of cross-functional collaboration.