Case Study
Management Alignment to Address a Major Digital Transformation for a Transportation Company
Context
-
Subsidiary of a French multinational logistics and transportation company.
-
Client faces the need to transform its business model radically to cope with the demands of e-commerce clients: maximum flexibility, strong agility, and new levels of customer service.
-
CEO has announced a new organization and operating model, including a restructuring of the Executive Committee (ExCo).
Approach
-
Conducted a team alignment process for the ExCo, preparing and executing it hand-by-hand with the CEO. Included initial leadership development session with individual and team follow-up to support the implementation of the new organizational roles.
-
Developed leader-led leadership development program for top 50, involving strong preparation and protagonism of ExCo members, to support the change of mindset, attitudes and behaviors required by the business transformation agenda.
-
Conducted 360 feedback using specialized leadership tool.
Results
-
Rapid and effective implementation of new organization.
-
Strong alignment behind new operating model.
-
Engagement of direct reports to ExCo and minimization of communication and alignment gaps between the two groups.